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I received the alternator and fuel filters for my Zetor 5245, but not the fuel pump, hand primer, and coarse filter assembly. Without those, I cannot start nor move the tractor. I called last week and the parts were back-ordered from Europe. I hope
I get them before the bad weather comes. Last Saturday was cool and dry. It would have been a good day to repair the tractor which is stuck out in the field. How about sending me an e-mail with the expected date of shipment? Also, I asked about sending me the copper seals that have numbers in the Service Manual that don't agree with those in your parts list. I sent that request by e-mail the same day that
I ordered. When I spoke to you by phone last week, I learned that you did get that message. But I suspect nothing has been done. Will I be getting the back-ordered parts without the seals I need to install them? Can somebody there do something to get me the seals I need when I get the back-ordered parts? Thank you. P.S. I rated the alternator at 3 stars. That's a guess.
I haven't installed it, for I NEED A FUEL PUMP TO GET THE TRACTOR RUNNING. OK?
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Reviews (1)
R ✔
Ray Cwiklinski
Verified Buyer
10/9/2017
I Received only a partial shipment
TractorJoe - Refundable Core Charge
• A core charge is a deposit that is refunded after your old part has been sent back to a re-manufacturing facility.
The condition of the old part can affect the usability of the core, in some cases partial or no refund may be given. If the part you purchased is a different part than the one being replaced, partial or no refund may be given. Please contact us for more details.
If core charge instructions are not included with the new item:
- Different types of parts go to different locations.
- Have your order number and invoice number (if different) ready.
- Please contact us, we will give you the address your core needs to be returned to, and any other instructions.
If you do not have a core to return, the core charge will not be refunded.
Cores returned in a damaged state are subject to no or partial credit, so package them well for return as if they were a new product.
We have many new parts available but not listed, if you are looking for a new part but the item you see has a core charge, please contact us.