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Chief fix it.
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TractorJoe - Refundable Core Charge
• A core charge is a deposit that is refunded after your old part has been sent back to a re-manufacturing facility.
The condition of the old part can affect the usability of the core, in some cases partial or no refund may be given. If the part you purchased is a different part than the one being replaced, partial or no refund may be given. Please contact us for more details.
If core charge instructions are not included with the new item:
- Different types of parts go to different locations.
- Have your order number and invoice number (if different) ready.
- Please contact us, we will give you the address your core needs to be returned to, and any other instructions.
If you do not have a core to return, the core charge will not be refunded.
Cores returned in a damaged state are subject to no or partial credit, so package them well for return as if they were a new product.
We have many new parts available but not listed, if you are looking for a new part but the item you see has a core charge, please contact us.